FAQ

WHAT IS VIRGIN HAIR?

Virgin hair is chemically unprocessed hair meaning it has not been altered by any perms, bleaches, color. Virgin hair comes from one single donor. 

 

THIS IS MY FIRST WIG, WHAT TYPE OF WIG DO YOU SUGGEST?

I would recommend for a beginner to start with a closure unit. They are much easier in maintenance than a frontal would be. 

 

CAN I USE OLD HAIR? 

As long as wefts are clean and have not been cut, then it can be used. There will be a 35$ fee if the weft has been cut.

 

WHAT TYPE OF PRODUCTS CAN I USE IN MY HAIR?

Wash hair with shampoo and conditioner with any of the recommended

  • Joico
  • Kera care hydrating detangling shampoo ( for curly hair)
  • Tresseme
  • Herbal essence Hello

 

STYLE PRODUCTS

  • Kera Care Styling Wax Stick
  • Biosilk Silk Therapy
  • Btz Turn Up The Heat Protectant
  • Ors Olive Oil Wrap/Set Mouse
  • Ion Volumizing Shine Enhancing Mousse.

It is recommended that you at least condition your wig every 2 weeks. You are basically treating it like your natural hair. The better care you take of your hair, the longer it will last. Please air-dry your hair instead of blow-drying hair. Please use a wide-tooth comb when detangling curly hair. 

 

HOW MANY BUNDLE OF HAIR SHOULD I USE?

It is recommended that 3 bundles of hair are used for all sew-ins and wigs. For longer curly hair, 4 bundles would be best if you want that really full look. 

 

HOW LONG DOES MY HAIR LAST?

Hair and wigs can last up to 2 years with proper care. Frontals and closure may need to be replaced at this time.

 

 CAN I USE MY OWN HAIR?

Yes, most definitely. This option is available in the bring your own bundles section. Once you have ordered this option, an address will be provided in your confirmation email. Please email once the hair has been shipped. Please be sure to have the tracking number as we are not responsible for lost packages. You may also drop off the hair if you are within the GTA. 

 

CAN I PICK UP MY ORDER?

If you want to opt-out of shipping costs, then the order may be picked up. Once your order has been completed, you will get a confirmation that your order is ready. You will receive a number to text to confirm the time you will be picking up. This is very important as I am not always home. 

 

DO YOU INSTALL? 

Yes, I am only currently installing wigs. You can choose this option in services. Once the order has been confirmed, we will then confirm a time to do the install. 

 

WHEN WILL I RECEIVE MY TRACKING NUMBER? 

As soon as your order is shipped, you will receive an email with the tracking number. 

 

WHAT ARE THE FORMS OF PAYMENT? 

We accept Paypal, Visa Debit, Mastercard, Visa, American Express.

Our Products

THC and CBD are both natural compounds found in Cannabis however, THC is the psychoactive which gives you the feeling of being high, while CBD does not contain the same psychoactive effects. 

Many people use both CBD and THC to help with various health conditions. These conditions include pain relief, seizures, inflammation, anxiety and depression. 

However, these products are not intended to diagnose, prevent, treat, or cure any disease.

Sure! It is very common to consume CBD by ingesting edibles or adding oils into your own recipes. 

Orders

For orders in Canada, you should receive your items within 1 - 3 business days. For orders in the U.S, you should receive your items within 10 business days.

To keep your products fresh and potent, store them in a dark, dry place and in an airtight container.

No, unfortunately due to the nature of our products, we do not offer refunds.